YEVS Abeno Qs Mall - Review
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I was looking for a wide-brimmed hat for some time as Summer came. I couldn't see the exact sizes when I saw some at mail order shops and I couldn't find hats I liked in various shops I went, either. Then I saw a hat on a mannequin in a shop that I happened to pass by. I quite liked it and tried it on. A shop assistant politely served me despite the shop was crowded due to the first day of the sale. The hat was cute but the fabric was too soft, so I couldn't decide. Then the staff brought some different hats for more options. In the end, I bought the one I first saw as it was the best among them. There were not many shop assistants but I was pleased with the staff who served me to the end despite there were many other customers.
I’ve not visited there, and I lost my buying intention due to poor customer service. Shop assistants didn’t realize customers needs at all, they just talked one-sidedly. They probably misunderstood no-pause meant communication. I don’t mean ‘Don’t speak to.’ They should learn how to follow customer’s speed and what needs realize is again. Reeducate them, please.
A shop assistant with a pony tail I sometimes see doesn't say anything when we come into the shop and has a bad attitude. Apart from that, the shop has many nice clothes and I'm thinking to buy some. I'll probably go to other branch.