Review:No.176683 Word-of-mouth･Review of MUJI AEON MALL rinkusennan | Fashion Collect

I bought 2 shelves. I was happy with them as they were what I wanted. The staff gave me a ticket and said 'We'll wait for you in 30 minutes time' at 8.47pm as they needed to pack them. I went back at 9.19pm after bought something else. A different shop assistant served me at the till but came out of the backyard and said 'I think the staff told you that it would take until 9.30pm and it's not ready'. She told me it was my fault to come back too early. Although I tried to explain as 'I was told that it would be done in 30 minutes at about 8.50pm'...however she just said 'We are doing carefully', not even listening to me. She looked annoyed. I was also annoyed as I wanted to have a quick meal then go home after I receive the shelves. The first shop assistant explained that it would take about 30 minutes for packing. So she said 'We are expecting you 30 minutes later', not 'Come back at 9.30pm'. I understand sometimes it will take longer and they can't make it on time. They might have thought I came too early by misunderstanding between the shop assistants at the backyard. I don't think neither of us would be annoyed if she said 'I'm sorry, it doesn't seem to be ready' as it wasn't ready, and if she listened to me. I want the second shop assistant to think back if her attitude was really right. I'll never go to this Muji again.