Estée Lauder general information. Brand overview, shop, sale, online information, etc.

kao2

★★★★★   Estée Lauder SEIBU Department Store Ikebukuro honten

I was looking for a lip stick for work. I tried the one that a salesclerk recommended, and I bought it. They can grave words on its cap, so I asked her to grave my name on it. When she did my makeup, I liked the eye shadow so I bought it too. Her makeup looked so nice so she told me how to do her makeup in detail when I asked her. Later day, I got a letter as follow-up service. I was so impressed by the message about the day I visited. The shop is located in front side of new makeup section on the 1st floor if you come from the entrance next to the station gate in Seibu Ikebukuro line.

Onari

★★★★★   Estée Lauder Hankyu Department Store Umeda honten

I went to that shop to buy a new lip balm.
The item I wanted to buy was introduced online as a popular lip balm for 'spouse hunting' gear . I was worried a bit because it was the first time for me to buy make up items at a department store, however the shop assistant was very nice and let me try 2 different colours.
While I was trying, she also offered a wet towel to my friend who came with me, for refreshing, as well as explaining about colour variations in details. I wanted to see different lip balms in other shops so I put it on my short list. When I went back on the same day, another staff also kindly assisted me and I bought it.
They offer name engraving service on the lip balm case, it was done no time. I was so surprised. I'm taking care of my lip balm. I'd like to go to that shop again.