AS KNOW AS olaca general information. Brand overview, shop, sale, online information, etc.

Hiro

★★★★★   AS KNOW AS olaca ISETAN Tachikawa

Because I've been to that shop some times, I know some shop assistants there and I think their service skills are excellent. They don't actively come to talk to customers at the beginning. However, they catch the timing when customers take items in their hands and their talking skills from then on are incredibly good. I bought a Blue cardigan and I was worried whether the shoulder parts would be too tight when I wore a thicker inner wear, but after tried it on, I found out that it was still loose. The staff already brought another cardigan in larger size for me while trying on. Because I'm chubby, it's a job to find nice clothes but I'm pleased with the staff who has a brilliant skill and always finds clothes that suits me. There are some chubby shop assistants and I can learn from them, thinking that we can be fashionable regardless of body shapes.

ooe

★★★★★   AS KNOW AS olaca shinjuku marui honkan

It's in the larger size specialist section on 5th floor in Shinjuku Marui. It's bigger and has more items, compare to Shinjuku Isetan Shop. The items are well categorized and it's easy to look at, the fitting rooms are big for getting changed easily, there is a big standing mirror as well.
There were many nice shop assistants who gave me some advice. I was pleased when they said 'Thank you for your custom' despite the last time I went there was 6 months ago.
There were 2 shop assistants who could speak English and I was surprised at them talking to overseas customers.
It's handy shop for anyone who needs larger size, as we can get almost everything including shoes and small items. They often give away some novelty items and I'm pleased when I get those.